Privacy Policy — Wasil Merchant App

Last updated: 2026-05-07

1. Introduction

This policy explains how the Wasil merchant app collects, uses, and protects your data. The app is intended for merchants registered on the Wasil platform in Iraq, enabling them to manage invoices, online-store orders, and shipments through delivery partners.

2. Data we collect

When you use the app, we collect only the following:

• Account data: name, email (used as your login ID), phone number, and password (stored as a one-way hash, never recoverable).
• Store data: store name, store logo (if uploaded), and the per-province shipping rates you configure.
• Inventory data: product names, prices, stock counts, and any images or barcodes (entered by our team or by an employee with your authorization).
• Invoice and shipment data: recipient name, phone, address, and order amount — entered by you, or received via your storefront from end customers.
• Push notifications: Expo Push token plus a locally-generated device UUID, platform (iOS / Android), and app version. Used solely to deliver notifications about your invoices and incoming orders to your device.

3. What we do not collect

• We do not request location permission.
• We do not access your camera, photo library, contacts, or microphone.
• We do not track your activity outside the app.
• We do not sell your data to third parties, and we do not use it for advertising.

4. How we use your data

• To operate the app: login, invoice display, inventory management.
• To create shipments and hand them to the delivery company (Fuhood) on your behalf.
• To send notifications about shipment status and new storefront orders.
• To meet legal and accounting obligations (invoice records).

5. Parties we share data with

We share specific data only with the following, and only as needed:

• Delivery company (Fuhood / Jenni Logistics):shipment data (recipient, phone, address, order amount) is sent to the delivery company so they can perform the delivery. That data is then governed by Fuhood's own privacy policy.
• Push notification providers (Expo, Apple APNs, Google FCM): your push token, notification title, and body are relayed through these services to deliver the notification to your device. Sensitive data is not included in notification bodies (only invoice/order numbers).

We share data with no other parties — not for advertising, not for analytics, not for marketing.

6. Storage and security

• Data is stored on servers we operate ourselves.
• All app-to-server communication uses HTTPS.
• Passwords are stored as one-way hashes and are not recoverable.
• Administrative database access is restricted to our technical team.

7. Your rights

• Access: you can view your data anytime from within the app (Settings → Account).
• Update: you can edit your store name and settings from within the app. To change your email or phone, contact support.
• Delete: you can delete your account from within the app (Settings → Account → Delete Account). See the account deletion page for details.
• Export: to obtain a copy of your data, contact support at the email below.

8. Retention

• We retain your account data for as long as your account is active.
• When you delete your account, it becomes unusable immediately. Some associated records (such as invoice and shipment history) may be retained for a limited period after deletion for accounting, operational, and dispute-resolution purposes, then deleted.
• Retained data is not used for any other purpose and is not shared with any third party.

9. Children

The app is intended for adult merchants only. We do not knowingly collect data from anyone under 18. If we discover a minor has created an account, we will delete it immediately.

10. Changes to this policy

We may update this policy from time to time. Updates will appear on this page with the last-updated date. Material changes will be communicated through the app or by email.

11. Contact

For any questions about this policy or requests regarding your data, contact us at:
support@wasiliraq.com